8u77's Privacy Policy

Section 1
Definitions & Applicability

In this Policy, "we", "us", or "8u77" refers to the 8u77 online gaming platform. "You" or "user" refers to any person who visits our website, creates an account, or uses our services.

This Policy applies to all 8u77 services, including online gaming, sports betting, live casino, slots, fishing games, and bingo games. You are requested to read this Policy carefully before you start using our services.

Section 2
Information We Collect

8u77 collects various types of information, which can be divided into two main categories:

2.1 Information You Provide Directly

When you register an account on 8u77, log in, or contact us, you provide certain information yourself. This information includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number — for transaction verification only)
• Identity verification documents (national ID card or passport — where applicable)
• Information provided during customer service interactions

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser type and version
• Activity logs on the platform (login times, game play history, bet records)
• Information collected via cookies and similar tracking technologies
• Date, time, and amount of payment transactions

Section 3
Purpose of Using Information

8u77 uses your information for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Age verification: To confirm that the platform is used only by individuals aged 21 or above.
• Customer support: To resolve your issues via live chat and email.
• Security and fraud prevention: To prevent unauthorized access to accounts and financial fraud.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To analyze usage patterns in order to improve your experience.
• Responsible gaming: To identify unusual playing patterns and provide you with support.

Section 4
Sharing Information with Third Parties

8u77 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Providers

Necessary information is shared with trusted technology and payment service providers that help operate our platform. These organizations work under our direction and are required to follow the same data protection standards.

4.2 Legal Requirements

Information may need to be shared with government authorities due to court orders, government directives, or legal obligations. In such cases, we will try to notify you in advance as far as possible.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, the new entity will also be required to follow the same privacy standards.

Section 5
Cookies & Tracking Technologies

The 8u77 platform uses cookies and similar technologies that enhance your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: Required to keep you logged into your account and maintain a secure session.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help monitor platform usage and improve service quality.

You can control cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Section 6
Data Security Measures

8u77 has put in place industry-standard technical and organizational measures to protect your personal information:

• SSL encryption: All data exchanged between you and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Password hashing: Your password is never stored directly — only an encrypted hash is stored.
• Access control: Only authorized staff can access your information for specific reasons.
• Regular security audits: Our systems undergo regular security testing and updates.
• Data backup: Information is backed up using secure and encrypted methods.

Please note that no method of transmitting information over the internet is 100% secure. Even though we take every precaution, we cannot guarantee complete security.

Section 7
Data Retention Period

8u77 retains your personal information for as long as necessary or legally required. Specifically:

• Active account data: For as long as the account remains active.
• Closed account data: Even after an account is closed, data may be retained for a set period in accordance with legal and regulatory requirements.
• Financial transaction records: For the period required under applicable financial laws.
• Customer service communications: For a reasonable period after the issue is resolved.

Once the retention period ends, your information is securely deleted or anonymized.

Section 8
Your Rights

8u77 believes you should have control over your own information. To that end, we provide you with the following rights:

8.1 Right to Access

You have the right to know what information we hold about you. You can request a copy of your information by emailing [email protected].

8.2 Right to Correction

You have the right to request correction of any inaccurate information in your record. Contact our customer service team via live chat or at [email protected].

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, it may not always be possible to delete all information due to legal or contractual obligations.

8.4 Right to Data Portability

You may request to receive your information in a structured, commonly usable format.

8.5 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Section 9
Protection of Minors' Information

8u77 strictly enforces age limits. This platform is for individuals aged 21 or above only. We do not intentionally collect information from any minor.

If we believe that a minor is attempting to use our services, we will immediately close the relevant account and take steps to delete any information collected.

Section 10
International Data Transfers

Your information may be processed internationally as required for 8u77's operations. Where information is transferred outside your country, we ensure that appropriate data protection measures are maintained.

Any third-party service providers that process data internationally comply with international data protection standards.

Section 11
Response to Security Breaches

In the event of a data security breach, 8u77 will take the following steps:

• An internal investigation will be launched as soon as the incident is identified.
• If your information is at risk, you will be notified as quickly as possible.
• Immediate technical steps will be taken to minimize damage.
• Relevant authorities will be notified in accordance with applicable legal requirements.

Section 12
Third-Party Links & Platforms

Our platform may occasionally reference third-party services. 8u77 is not responsible for the privacy practices of these third parties. We encourage you to read the privacy policy of any third-party platform before using it.

Section 13
Changes to This Policy

8u77 reserves the right to update this privacy policy from time to time. If significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• An update message will be shown when you log in to the platform.
• The date of the latest update will be noted at the top of this page.

By continuing to use 8u77 after any changes, you will be considered to have agreed to the updated policy terms. We therefore recommend visiting this page regularly.

Section 14
Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our customer service team:

We aim to process all your requests and complaints as quickly as possible. Our customer service team is ready to assist you in both Bengali and English.